This course offers you the magic kit for customer-centric project design. Complete your toolbox and gain ultimate clarity, even about very complex projects.

THE TRAINING IS FOR YOU, IF

you are responsible for projects, programs or initiatives and want to design those in a customer-oriented, meaningful and valuable way. You should know traditional project management and be curious about new tools and ways of thinking.

WHAT IS THE TRAINING GOOD FOR?

This hands-on, 1-day course will give you a sound understanding of the Project Design Thinking method, key principles, and good practices. After the course you will be equipped with up to 23 project design thinking tools, and you will have learned how to use them in real-life projects (of medium complexity).

WHY USE PROJECT DESIGN THINKING TOOLS?

The tools help you to combine agile management, design thinking and traditional project tools with ease. That way you can think through and map out new projects in depth. The thinking tools do not take away thinking from you, but they help you to ask important questions to the right people and thus to facilitate better decisions. If you skillfully use the thinking tools when initiating a new project, then you
- identify all customers of the project,
- understand the individual perspectives and interests of customers,
- resolve possible conflicts of interest and agree on common project goals,
- figure out the most appropriate means for achieving these goals,
- gain clarity on scope, priorities, risks, and opportunities,
- find the project approach - be it agile or traditional or a combination thereof - that best suits the people involved and the outcome to be achieved.

ANY OTHER USE?

The thinking tools can be combined with the Project Canvas – they help to map out the results from an initial canvas workshop in-depth (if needed). However, the thinking tools can also be used entirely independently of the Project Canvas.

WHAT YOU WILL LEARN

- Method and key principles of good project design
- Up to 23 In-depth thinking tools for good project design
--- Thinking Toolkit 1: Customers
--- Thinking Toolkit 2: Purpose & Outcome
--- Thinking Toolkit 3: Scope & Procedure
--- Thinking Toolkit 4: Team & Resources
--- Thinking Toolkit 5: Environs & Ecosystem
--- Thinking Toolkit 6: Quality in Detail
- Good practices for using and combining the tools
- Proven dialog formats and workshop guidelines

HOW YOU WILL LEARN

The major part of the day will be spent on “learning by doing”. We will hands-on work in small groups, on real projects – no fiction. You can bring in your own case and directly advance your project or initiative. For each case, we present suitable thinking tools. "Customer Hats", "5 Whats", "Mission Finder" and "Scopinator" are just a few examples. In this context, we also teach the techniques and procedures for use in practice. You can try and test these directly. Projects and methods can be changed several times. The training starts with an impulse presentation (aha moments guaranteed). In the following, we will go through a short and interactive introduction to the Project Design Thinking Tools. What are these tools, where do they come from? What are the underlying thoughts and principles? During the entire course there will be enough space for reflections, knowledge sharing, tips and tricks.

WHAT YOU COULD READ

The training offers you the opportunity to experience the basic knowledge of the book "Project Design" in action and thus to facilitate the step towards applying these concepts. Book chapter: Lessons for Good Project Design

All tools and the certificate will be handed out after the session and are free of use.